When Disaster Strikes: Understanding Plumbing Emergencies
60 min
Average Response
Our technicians arrive promptly to prevent further damage
$4,500
Average Damage Cost
Without immediate attention, water damage repairs add up quickly
24/7
Availability
Emergency service accessible any time, day or night
Plumbing emergencies can quickly escalate from inconvenience to catastrophe. Burst pipes, sewage backups, and major leaks cause extensive structural damage and create health hazards when not addressed immediately by professionals.
Our Emergency Response Team
Certified Technicians
Our experts are licensed, insured, and regularly undergo advanced training in emergency response protocols.
Rapid Response
With an average arrival time under 60 minutes, we minimize damage and restore function quickly.
Fully Equipped
Our service vehicles carry comprehensive inventory for on-the-spot repairs of virtually any emergency situation.
Background Verified
Every technician passes rigorous screening for your peace of mind and home security.
Types of Emergency Services
Burst Pipe Repair
Immediate containment and repair of damaged pipes to prevent structural water damage.
Sewage Backup
Emergency extraction and sanitization to address hazardous waste and prevent health risks.
Gas Line Emergencies
Rapid shutdown and repair of dangerous gas leaks requiring immediate professional attention.
Water Heater Failures
Expert diagnosis and repair of leaking or malfunctioning water heater systems.
What to Do Before We Arrive
Shut Off the Water
Locate your main water valve (typically near your water meter) and turn it clockwise to stop water flow throughout your home.
Turn Off Water Heater
If you have a water leak, turn off your water heater to prevent damage to the heating elements.
Identify the Problem Area
If safe, determine the source of the leak or blockage to help technicians address the issue faster.
Document the Damage
Take photos or videos of the emergency for insurance purposes before attempting any cleanup.
Transparent Pricing and Guarantees
Upfront Pricing
No surprise fees or hidden charges. We provide clear, written estimates before beginning any emergency work.
Satisfaction Guarantee
Our emergency repairs are backed by a comprehensive warranty and our 100% satisfaction guarantee.
Insurance Assistance
We help navigate the claims process with detailed documentation and direct communication with your insurance provider.
Flexible Payment
Multiple payment options available including major credit cards, financing plans, and insurance direct billing.
Advanced Technology and Diagnostic Tools
High-Resolution Pipe Cameras
Pinpoint the exact location of blockages and damage without destructive investigation through walls or floors.
Infrared Leak Detection
Identify hidden leaks behind walls and under floors using thermal imaging technology that detects temperature variations.
Moisture Mapping
Advanced sensors create comprehensive moisture maps to ensure complete remediation and prevent mold growth.
Non-Invasive Repairs
Trenchless technologies allow us to repair pipes with minimal disruption to your property.
Contact and Immediate Assistance
What information should I provide when calling?
Be prepared with your address, contact number, description of the emergency, and whether water is actively leaking. Also mention if you've turned off your water main and any safety concerns.
What areas do you service?
We provide emergency plumbing services throughout London. Our dispatch system will confirm if your location is within our service area.
How quickly can you arrive?
Our average response time is under 60 minutes. During extreme weather events, response times may be slightly longer, but we prioritize based on severity and safety concerns.
Do you charge extra for emergency calls?
Our emergency service does include a response fee, but we provide the exact amount before dispatching a technician. This fee is often covered by insurance for qualifying emergencies.
Contact Our Emergency Response Team
When every minute counts, our emergency response team is just a call away.
Plumbers Emergency Services Suite 23, 72-74 Dean St London W1D 3SG
Emergency Hotline: 020 3475 8924
Available 24/7, including weekends and bank holidays, for all London plumbing emergencies.